200 Ways We Serve You When Selling Your Home and Beyond

Selling your home is a significant milestone, and our team is dedicated to making this process as smooth, efficient, and beneficial for you as possible. From pre-listing preparations to post-sale support, we offer a comprehensive suite of services designed to meet your needs and exceed your expectations. Here are 200 ways we serve you:

Pre-Listing Activities

  1. Review Initial Questions: Before our appointment, our team will review any questions you have, ensuring you’re fully informed from the start.
  2. Comparable Property Research: We research all comparable properties currently listed to understand market trends.
  3. Market Tour: Our team tours all active, comparable homes on the market to realistically gauge your competition.
  4. Sales Activity Analysis: We delve into sales activity from the past 6 months using MLS and public records to inform our strategy.
  5. Market Days Analysis: Investigating the “Average Days on Market” for properties like yours helps us position your home effectively.
  6. Tax Roll Review: Your property tax roll information is downloaded and reviewed to understand all financial aspects.
  7. Market Value Assessment: A “Comparable Market Analysis” (CMA) is prepared to establish your home’s fair market value.
  8. Ownership and Deed Research: We research your property’s ownership and deed type for a clear title transfer.
  9. Public Record Checks: The public record is checked for your lot size and dimensions, ensuring accuracy in listings.
  10. Land Use and Deed Restrictions: We investigate your property’s land use coding and any deed restrictions that may apply.
  11. Seller Presentation Package: A comprehensive seller presentation package, including The Selling Group Seller’s Guide, is prepared for you.
  12. Curb Appeal Assessment: An exterior “Curb Appeal Assessment” of your property ensures it makes the best first impression.
  13. School Impact Review: We confirm the current public schools and assess their impact on your property’s market value.
  14. Listing Appointment Checklist: Every step and action is reviewed to ensure completeness before listing.
  15. Offers Evaluation: Our team evaluates offers and prepares a “net sheet” for easy comparison.
  16. Market Conditions Overview: We’ll give you a thorough overview of current market conditions and future projections to inform your selling strategy.

Listing Appointment Presentation

Selling your home is a journey, and our dedicated team is here to guide you through each step. At The Svelling Group, we pride ourselves on providing a full spectrum of services to make this experience as rewarding and stress-free as possible. Here’s an insight into how we assist you:

  1. Agency Credentials Review: Our agency’s credentials and accomplishments are a testament to our expertise and success in the market. We’ll share these with you to illustrate our proven track record.
  2. Company Profile Discussion: Understanding our company’s profile and marketplace position is key. We’ll discuss our strengths and how they benefit you.
  3. CMA Presentation: The Comparative Market Analysis (CMA) including Comparables, Solds, Current Listings, and Expireds will be presented to you, offering a complete picture of the market related to your home.
  4. Pricing Strategy Development: Based on market data and current conditions, we’ll devise a pricing strategy to position your home competitively.
  5. Selling Goals Conversation: Your goals are our goals. We’ll discuss your objectives to tailor our marketing efforts effectively.
  6. MLS Benefits Explanation: The Multiple Listing Service (MLS) is a powerful tool. We’ll review its benefits and how it enhances your home’s visibility.
  7. Web Marketing Power Analysis: We’ll assess the impact of web marketing, IDX, Zillow, and REALTOR.com to ensure maximum exposure for your home.
  8. Behind-the-Scenes Work Review: Our commitment includes extensive behind-the-scenes work and availability on weekends to keep the process moving forward.
  9. Buyer Screening Explanation: Protecting your interests is paramount. We’ll explain how we screen for qualified buyers and safeguard against mere curiosity seekers.
  10. Marketing Plan Presentation: An integrated marketing plan is key to reaching the right audience. We’ll present and discuss our strategic approach with you.
  11. Contract Clauses Review: Before signing, we’ll review and explain all clauses in the Listing Contract & Addendum, ensuring you’re well-informed.

By offering these services and many more, we ensure that your selling experience is managed with the utmost professionalism and care.

Once Property is Under Listing Agreement

Our commitment to excellence in selling your home is reflected in our meticulous approach to every detail of the process. From the initial cleanup to the final listing stages, here’s how we go above and beyond:

  1. Deep Cleaning Coordination: We’ll schedule a deep cleaning of your house with our professional cleaners to ensure it’s impeccable for photography and showings.
  2. Window Washing Arrangement: All interior and exterior windows will be professionally washed to enhance your home’s brightness and appeal.
  3. Title Information Review: Current title information will be thoroughly reviewed for accuracy and completeness.
  4. Space Measurement: We will measure overall and living square footage to ensure your listing is precise.
  5. Lot Size Confirmation: Your property’s lot size will be confirmed for listing accuracy.
  6. Property Line Documentation: All recorded property lines, agreements, and easements will be noted.
  7. House Plan Acquisition: If available, we’ll obtain your house plans to provide detailed information to buyers.
  8. Showing Instructions Preparation: We’ll prepare and coordinate showing instructions with buyers’ agents.
  9. Mortgage Information Gathering: Current mortgage loan(s) information, including companies and account numbers, will be obtained.
  10. Loan Verification: We’ll verify current loan information directly with your lender(s).
  11. Loan Assumability Check: The assumability of your loan(s) and any special requirements will be checked.
  12. Buyer Financing Discussion: Possible buyer financing alternatives and options will be discussed with you.
  13. Homeowner Association Identification: If applicable, we’ll identify the Home Owner Association manager.
  14. HOA Fees Verification: Homeowner Association Fees will be verified, including whether they are mandatory or optional.
  15. HOA Bylaws Procurement: We will order a copy of the Homeowner Association bylaws, as needed.
  16. Electricity Supplier Research: The electricity supplier’s name and contact details will be researched.
  17. Sewer/Septic System Verification: The city sewer/septic tank system will be checked and verified.
  18. Water Fees Calculation: Average water fees or rates from the past year will be calculated.
  19. Well Status Confirmation: If applicable, the well’s status, depth, and output will be confirmed.
  20. Gas/Propane Availability Check: Natural gas/propane availability and supplier details will be researched and verified.
  21. Security System Verification: The security system, its terms of service, and ownership details will be verified.
  22. Lead-Based Paint Disclosure Ascertainment: We will determine the necessity for a lead-based paint disclosure.
  23. Property Amenities Assessment: A detailed list of property amenities will be prepared, assessing their market impact.
  24. Inclusions & Exclusions List: We will detail what is included and excluded with the sale of the property.
  25. Repairs and Maintenance Record: A list of completed repairs and maintenance items will be compiled.
  26. Vacancy Checklist Sending: If the property is vacant, a “Vacancy Checklist” will be sent to you.
  27. Homeowner Warranty Benefits Review: We’ll go over the benefits of a Home Owner Warranty with you.
  28. Extra Key Creation: An extra key will be made for the lockbox for ease of access during showings.
  29. Rental Unit Management: For properties with rental units, we will:
  30. Retain all leases.
  31. Verify rents and deposits.
  32. Inform tenants of the listing and showing arrangements.
  33. Yard Sign Installation: We’ll arrange for a professional yard sign to be installed to increase visibility.
  34. Seller’s Disclosure Assistance: You’ll be assisted with completing the Seller’s Disclosure form.
  35. New Listing Checklist Completion: We will complete the “New Listing Checklist” to ensure nothing is overlooked.
  36. Curb Appeal Review: The Curb Appeal Assessment will be reviewed, with suggestions provided to enhance salability.
  37. Staging Consultation: A staging consultation will be conducted to suggest changes that could shorten the time on the market.
  38. Listing Software Management: Your listing will be loaded into the transaction management software program.

This comprehensive list showcases the depth of our services, ensuring every aspect of selling your home is expertly handled. If you’d like more detailed explanations or additional services included, we are at your service.

Entering Your Property Into the MLS

To sell your home quickly and at the best price, The Svelling Group goes the extra mile with our marketing and listing services. Here’s what we do for you:

  1. MLS Profile Sheet Preparation: We prepare the MLS Profile Sheet, ensuring every detail of your property is accurately captured.
  2. Custom Property Description: A unique and compelling property description will be crafted to highlight the special features of your home.
  3. MLS Database Entry: We’ll enter the property data from the Profile Sheet into the MLS Listing Database meticulously.
  4. MLS Listing Proofreading: The MLS database listing will be proofread for accuracy, including the property’s proper placement on the map.
  5. Active Listings Addition: Your property will be added to our company’s Active Listings list, ensuring it reaches our network of buyers.
  6. Listing Documents Provision: You will receive copies of the Listing Agreement and MLS Profile Sheet within 48 hours for your records.
  7. Premium Photography: Our photographer will take premium photos to showcase your home’s best features in the MLS and all marketing materials.
  8. Drone Video Footage: Aerial footage captured by drone will showcase your home in the most attractive light possible.
  9. 3D Virtual Tour: We’ll compile a 3D virtual tour of your house, giving potential buyers an immersive viewing experience.
  10. Floorplan Creation: A detailed floorplan will be created for use in marketing materials, helping buyers envision the space.
  11. Virtual Staging: If necessary, we will create virtual staging for rooms to enhance their appeal in online listings.

These tailored services ensure that your home stands out in the market, attracting serious buyers and leading to a successful sale. If you have specific needs or questions about our process, we’re here to help.

Marketing Your Property

To sell your home for top dollar, we ensure active marketing and maintain ongoing communication with you. Below are the actions The Svelling Group takes to keep you informed and your property prominent in the market:

  1. Listing Accuracy Check: We send you the listing description and photos for verification     and any necessary additions.
  2. Social Media Announcements: You’ll receive crafted social media posts announcing your home’s sale, ready for you to share.
  3. Weekly Seller’s Report: A detailed report will keep you updated on marketing efforts and your home’s market performance.
  4. Social Media Boosting: We’ll boost posts to ensure visibility among our followers and a targeted audience of potential buyers.
  5. Listing Feature Confirmation: Your listing’s accuracy and featured status on major sites like Zillow and Trulia will be checked regularly.
  6. Agent Network Outreach: The top agents in San Diego County will be contacted to sell your listing to their clients.
  7. Maximizing Digital Exposure: Digital and social ads will be created to maximize your home’s exposure.
  8. Featured Listing in Luxury Magazine: Your house will be published as a “Featured Listing” in our luxury magazine, Community Connections.
  9. Exclusive Broker Events: An exclusive broker open house will be hosted to stir excitement among agents and their clients.
  10. Hosted Open Houses: We will organize open houses complete with premium refreshments and personal tours.
  11. Showings Coordination: Showings will be coordinated with all parties involved, ensuring every call is returned promptly.
  12. Electronic Lock Box Installation: If authorized, an electronic lock box will be installed, with agreed-to showing times programmed.
  13. Mailing and Contact List Preparation: A comprehensive contact list will be prepared for targeted mailings.
  14. Handwritten Buyer Letters: Personalized letters will be sent to our verified list of buyers.
  15. Just Listed Postcards: Custom “Just Listed” postcards will be designed and ordered.
  16. Tri-Fold Brochures: Attractive tri-fold brochures will be created for your property.
  17. MLS Competitive Analysis: Comparable MLS listings will be regularly reviewed to keep your property competitive.
  18. Marketing Material Production: We’ll handle the printing or copying of marketing brochures or flyers.
  19. Public Display of Marketing Brochures: Brochures will be placed in all public-facing displays.
  20. Listing Website Upload: The listing will be uploaded to our company and agent’s internet sites.
  21. Neighborhood Notification: A “Just Listed” notice will be mailed to neighboring residents.
  22. Referral Network Notification: The listing will be reported to our Network Referral Program.
  23. Referral Network Marketing Data: Marketing data will be provided to buyers from the referral network.
  24. Special Feature Cards Creation: “Special Feature” cards will be provided for marketing, where applicable.
  25. Syndicated Website Showcasing: Your home will be showcased on all syndicated real estate websites.
  26. Prompt Price Change Communication: Any price changes will be conveyed promptly to all interested parties.
  27. MLS Loan Information Update: Loan information will be reviewed and updated in MLS as necessary.
  28. Post-Showing Feedback Requests: Feedback requests will be sent through ShowingTime to buyers’ agents after showings.
  29. Regular Seller’s Reports: A “Seller’s Report” will be sent to you every Friday morning.
  30. Weekly Market Report Review: The weekly market reports will be thoroughly reviewed.
  31. Showing Feedback Discussion: We’ll discuss feedback from showings with you to determine if any changes are required.
  32. Marketing & Pricing Update Calls: Regular weekly calls will be made to you to discuss marketing and pricing.
  33. Realtor’s Association Pitch Session: Your property will be presented at the Realtor’s Association “pitch session.”
  34. Digital Flyer Distribution: A “Zip Your Flyer” digital flyer will be designed and sent to over 15,000 agents.
  35. Open House Invitations: 150 open house invites will be delivered to your closest neighbors.

These steps highlight our dedication to not only marketing your property effectively but also keeping you fully informed throughout the sales process.

The Offer and Contract

As we move into the critical phase of receiving and negotiating offers, our expertise comes to the forefront. Here’s what you can expect from us at The Svelling Group:

  1. Offer Review and Discussion: All offers submitted by buyers’ agents will be received and reviewed with you.
  2. Buyer Qualification Review: We’ll contact the buyers’ agent to review qualifications and discuss each offer thoroughly.
  3. Offer Counseling: You’ll receive guidance on the strengths and weaknesses of each offer to make an informed decision.
  4. Seller’s Disclosure Delivery: The Seller’s Disclosure will be handed over to the buyer for transparency.
  5. Cross-Qualification Requirement: Buyers will be required to cross-qualify with our preferred lending partner.
  6. Pre-Qualification Confirmation: We’ll confirm buyer pre-qualification by contacting the Loan Officer.
  7. Proof of Funds Acquisition: Buyer’s proof of funds will be obtained to ensure readiness to proceed.
  8. Loan Pre-Approval Letter: A pre-approval letter from the buyer’s Loan Officer will be secured.
  9. Offer Negotiation: All offers will be negotiated on your behalf, with clear timelines for loan approval and closing.
  10. Counteroffer Management: Counteroffers, acceptances, or amendments will be prepared and conveyed to the buyer’s agent.
  11. Escrow Documentation: Copies of the accepted offer will be sent to escrow.
  12. Contract Delivery to Buyer: The accepted Offer to Purchase Contract will be delivered to the buyer’s agent.
  13. Earnest Money Coordination: We’ll oversee the transfer of the buyer’s earnest money deposit to escrow.
  14. Showing Restriction Communication: “Under Contract Showing Restrictions” will be disseminated as you request.
  15. Contract Copies for You: Copies of the fully signed contract will be provided to you.
  16. Buyer Agent Documentation: Copies of the accepted offer will be sent to the buyer’s agent.
  17. Lender Documentation: The Offer to Purchase contract copies will be dispatched to the lender.
  18. Office File Archiving: Copies of the signed contract will be retained for our office records.
  19. Advice on Additional Offers: You’ll be advised on any additional offers received between contract and closing.
  20. MLS Status Update: We’ll change the MLS status to “Sale Pending.”
  21. Transaction Management Update: The transaction management program will be updated to show “Sale Pending.”
  22. Seller-Financed Credit Information: If the property is seller-financed, credit report information will be provided to you.
  23. Homeowner’s Insurance Assistance: We’ll help the buyer in securing homeowner’s insurance.
  24. Financing Assistance for Buyer: If applicable, we’ll assist the buyer with obtaining financing and ensure follow-ups.
  25. Septic System Inspection Order: A septic system inspection will be arranged, if applicable.
  26. Septic Report Review: The septic system report will be received and reviewed for any sale impacts.
  27. Septic Inspection Report Delivery: Copies of the septic system report will be sent to both lender and buyer.
  28. Well Flow Test Report Delivery: Well Flow Test Report copies will be provided to the lender and buyer and added to the listing file.
  29. Termite Inspection Verification: We’ll verify that a termite inspection is ordered.
  30. Termite Repair Coordination: Any necessary termite repairs will be coordinated.
  31. Defensible Space Inspection: If required, the Defensible Space Inspection will be coordinated.
  32. Propane Tank Level Verification: Propane tank levels will be checked, if applicable.
  33. Continuous Communication: An open line of communication with escrow, title, and the buyer’s agent will be maintained to keep the sale proceeding smoothly.

Our attention to detail and proactive approach in these closing stages ensures that your sale progresses without unnecessary hurdles. Rest assured, we’re here to guide you to a successful closing day.

Tracking the Loan Process

Moving closer to the final stages of your home sale, we ensure all financial aspects are in order, providing you with the confidence that every detail is being managed professionally.

  1. Verification Confirmations: We’ll confirm that the Verifications of Deposit and Buyer’s Employment have been returned, ensuring all financial information is accurate and complete.
  2. Loan Process Monitoring: Our team will closely follow the loan processing right through to the underwriter, making sure there are no unexpected delays.
  3. Vendor Coordination: We’ll add the lender and other necessary vendors to our management program to track the sale’s progress and maintain organization.
  4. Lender Communication: Maintaining an open line of communication with the buyer’s lender is key, and we’ll ensure processing stays on track for a timely closing.
  5. Loan Approval Notification: As soon as the final approval of the buyer’s loan application is confirmed, we’ll relay this critical information to you.

Our diligent follow-through on these crucial steps reflects our commitment to your peace of mind throughout the selling process. The Svelling Group handles the complexities, so you can look forward to the next chapter ahead.

Buyer Home Inspection

Ensuring every detail is handled with the utmost care, here are the services we provide during the home inspection and repair phase:

  1. Home Inspection Coordination: We’ll coordinate the buyer’s professional home inspection and ensure our presence to support you throughout the process.
  2. Inspection Report Review: After the inspection, our team will meticulously review the home inspector’s report and any recommendations made.
  3. Repair Requests Analysis: Should the buyer request repairs or credits, we will thoroughly review these requests to understand their implications.
  4. Negotiating on Your Behalf: We’ll negotiate all repair or credit requests with the buyer, always aiming to safeguard your interests.
  5. Contractor Identification Assistance: If repairs are necessary, we will assist you in finding qualified contractors to perform the work required.
  6. Repair Oversight: Our team stands ready to oversee all required repairs on your behalf, ensuring that everything is completed to satisfaction.
  7. Conflict Resolution: In the event of any disputes or conflicts about repairs with the buyer, our team will work diligently to resolve these issues.

We understand the importance of addressing every concern during the inspection phase and are committed to facilitating a smooth path to closing.

The Appraisal

As we progress through the appraisal process, our team will take comprehensive steps to ensure your home’s value is accurately represented:

  1. Appraisal Scheduling: We’ll take care of scheduling the appraisal at a time that works for you and the buyer.
  2. Appraisal Presence: A member of our team will be present for the appraisal to answer any questions and provide support.
  3. Appraisal Package Preparation: We will provide the appraiser with a detailed package including any updates or upgrades made to your home and the comparable sales used in the CMA report, ensuring a well-informed appraisal.
  4. Appraisal Follow-Up: After the appraisal, our team will follow up to ensure the process is completed efficiently and to obtain the results.
  5. Transaction Management: The completion of the appraisal will be recorded in our transaction management program, keeping all details of your home sale in order.
  6. Appraisal Report Assistance: Should the appraisal report come in lower than expected, we will assist you in challenging the appraisal to seek a fair market value assessment.

Our aim is to make sure every phase of the selling process, including the appraisal, is handled with diligence and detailed attention, reflecting the true worth of your home.

Closing Preparations

And here we are at the final stages, ensuring a smooth closing process for your home sale:

  1. Document Finalization: We’ll make certain all legally required documents are signed by all parties.
  2. Closing Coordination: The closing process will be coordinated seamlessly with the buyer’s agent and lender.
  3. Closing Updates: We’ll ensure that all closing forms and files are updated.
  4. Form and Information Verification: Our team will verify that all parties have the necessary forms and information to close the sale.
  5. Closing Scheduling: We’ll confirm the closing date and time and notify all relevant parties.
  6. Title Issue Resolution: Any title problems will be addressed and resolved by our team.
  7. Final Walk-Through Scheduling: We will work with the buyer’s agent to schedule the buyer’s Final Walk-Through prior to closing.
  8. Proration Research: All tax, HOA, utility, and other applicable prorations will be researched to ensure accuracy.
  9. Closing Figures Request: Final closing figures will be requested from escrow.
  10. Closing Figures Review: We’ll receive and meticulously review the closing figures for preparation accuracy.
  11. Closing Figures Distribution: Verified closing figures will be forwarded to the buyer’s agent.
  12. Document Acquisition: A copy of the closing documents will be requested from the closing agent.
  13. Title Insurance Confirmation: We’ll confirm that the buyer and the buyer’s agent have received the title insurance commitment.
  14. Closing Documents Review: All closing documents will be carefully reviewed for accuracy.
  15. Document Provision: The closing documents will be forwarded to you upon request.
  16. Escrow Review: We’ll conduct a review of the documents with the escrow.
  17. Next Purchase Coordination: If you’re purchasing another property, we’ll coordinate the closing with your next purchase and address any timing issues.
  18. Smooth Closing Assurance: Our goal is a “no surprises” closing, ensuring you receive your net proceeds check as anticipated.
  19. Future Representation: If you’re moving on to a new home, we’ll refer you to one of our top partner agents to help you find your next dream home.
  20. MLS Update: The MLS status will be updated to Sold, along with the sale date, price, and selling broker information.
  21. Management Program Closure: We’ll officially close out the listing in our management program.

As you near the end of the home-selling journey, our unwavering support and meticulous attention to every detail aim to deliver a closing experience that meets your expectations and celebrates your success.

After Closing

Even after the sale is complete, The Svelling Group’s commitment to you continues. Here are the ways we’ll stay by your side:

  1. Responsive Communication: We’re here to answer any calls and provide information from our office files whenever you need it.
  2. Post-Move Check-In: We’ll follow up with you to make sure you’re settling into your new home or situation comfortably.
  3. Tax Assessment Guidance: If needed, we can assist or advise on property tax assessments and appeals after the sale.
  4. Home Improvement Recommendations: Should you move to a new property in our area, we’ll recommend trusted home improvement and maintenance professionals.
  5. Market Updates: We’ll keep you updated with periodic market analyses and home value reports to keep you informed about the real estate market.
  6. Estate Investment Advice: If you’re considering expanding your real estate portfolio, we’re here to guide you.
  7. Resources for Buying/Selling: If you’re looking to buy or sell property in another area, we’ll provide the necessary resources and contacts.
  8. Rental Management Consultation: Thinking of turning your property into an investment? We’ll offer our expert consultation on rental management.
  9. Answers to Your Questions: We remain available to address any queries about your past sale or future real estate ventures.
  10. Exclusive Client Events: You’ll be invited to exclusive events that keep you connected with the community and allow networking with other homeowners.
  11. Digital Document Management: We’ll provide digital access to manage your property documents and records efficiently.
  12. Market Insights: Insights and advice on market trends for future real estate investments will be at your disposal.
  13. Annual Real Estate Review: We offer a complimentary annual review to discuss your current and future real estate needs.
  14. Partner Referrals: You’ll get referrals to trusted partners for home insurance, warranty services, and other homeowner necessities.
  15. Satisfaction Survey: We’ll conduct surveys to ensure your satisfaction and to find ways to improve our services continually.
  16. Referral Appreciation: If you refer friends or family who close a transaction with us, we’ll thank you with an appreciation gift.
  17. Lifelong Advisor: Consider us your lifelong real estate advisor, always just a phone call or email away for any needs or questions you may have.

Your journey in real estate is ongoing, and so is our dedication to you. Whether you need advice, support, or just someone to discuss the market with, The Svelling Group is here for you every step of the way.